Conflicts are occurring during the work time. These can be happened between employees or employer employees. There should be proper procedure to taken complaints. Otherwise, employees may not be happy about their working environment. There should be dedicated team in HR to oversee complaints and actions are needed to take reasonable time frame. Below mention few reasons for complaints. Bullying and harassment Discrimination Health and safety issues in workplace Work environments Relationship in the workplace Organizational changes Terms and Conditions of employment Below characteristics are needed to include in compliant process (Australian Human Rights Commission, 2022). Inquiries are needed to take up with unbiased. Otherwise, employees will not raise any complaints. Investigations must be continued with fairly for both parties. Finally, decision making must be impartial. Information must be confidential from start to end. It is important to share information only with people w...